Hearing Business Alliance supports all the business aspects
of small to medium, independent audiology practices.
Our Members provide hearing care to local communities at more than 680 locations across Australia.
For the last two years we've held popular one-day Seminars in Perth, and we're excited to return this year.
We invite you to join us at the Mercure Perth on Wednesday 23 July 2025.
Our theme this year is 'Innovate to Elevate: Transforming Small Business Models'.
We look forward to welcoming you in the West.
"Recognising outstanding achievement and professional excellence".
Congratulations to our CEO, Jane MacDonald, for Audiology Australia's Outstanding Award for Community Service.
"The future of audiology lies at the intersection of ethical business management and clinical excellence."
Our Chair, Nicole Bowden, shared insights from her two years as guest panellist at La Trobe University's Master of Clinical Audiology, Ethical Business Practices in Audiology.
“Ethical considerations in business are fundamental to the integrity and sustainability of any healthcare profession, including audiology …
In Australia, where approximately one in six individuals have a degree of hearing loss, it is vital that hearing loss awareness and audiological services are accessible. Ethical practice isn’t just about compliance with industry standards - it’s about ensuring that every patient feels valued and understood, without the pressure of unnecessary up-selling or sales-driven care models.”
The full article at Hearing Practitioner Australia.
It was another hugely successful Seminar in Melbourne
Thank you for all the enthusiastic feedback from our record-breaking number of delegates, our Guest Speakers, Sponsors and Exhibitors.
Our HBA Secretary Emma Batrouney, pictured at the Seminar with our Keynote Guest Speaker, Dr Cliff Olson, who said:
"The Hearing Business Alliance is fantastic when it comes to uniting a lot of like-minded individuals who truly care about high-quality hearing care here in Australia."
How will the Phase 2 HSP Consultation impact your clients, and your business?
Are you concerned about the Financial Modelling in the proposed changes, HSP Audits, Co-payments, the HSP website and Portal, Appointment templates, White Label, Spare, Private devices, Minimum Specifications for Subsidised devices, Fittings' Eligibility Criteria, Maintenance Fees, Qualified Practitioners, etc.?
Do you have questions? We can help you.
Join Us, as we advocate on behalf of our Members.
Chris Carlile, HSP: "The value for Government in engaging with HBA is that we can connect directly through Jane MacDonald to (the then) 110 hearing businesses that deliver the HSP all over Australia. It is much preferable for Government to deal with one person representing so many businesses, rather than trying to talk with each, and every, business owner – we just wouldn’t be able to do it. Having said that, the Seminar and conference dinner gave myself and the HSP team a chance to mingle and listen directly to the individual concerns of many HBA members. As the Assistant Secretary in the Department of Health with responsibility for the Hearing Services Program, I appreciate the important role that Jane has played in representing the interests of HBA members to Government. Jane can contact me at any time, and I do listen to any concerns that she does raise on behalf of members, as well as seeking her counsel as a considered and reasoned voice in the hearing sector. The conference was yet again another important waypoint in the ongoing relationship between the HSP team and the Hearing Business Alliance and we look forward to further engagement.”
The Hearing Health Sector Alliance's 2025 Priorities and Action Plan
The HHSA urges all levels of government to commit to improving access to hearing health care for Australia’s most vulnerable populations through four priority actions:
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prioritise Aboriginal and Torres Strait Islander hearing health
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enhance care for aged care residents
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address regional workforce shortages, and
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support low-income and unemployed individuals.
Our focus is to support your business operations and includes the ethics, the marketplace, and the legislation.
Our mission is to inspire and encourage you to reach your full business potential.
We advocate on your behalf to consumers, industry and professional bodies, and to government.
We are an inclusive organisation whose Member companies are owned by independent audiologists, audiometrists and others providing hearing care throughout our Australian communities.
How do those in need find reliable hearing care?
Where do they find a clinic that cares?
The HBA HearingUp Network, exclusive to HBA Member businesses
We have partnered with Dr. Cliff Olson, AuD, and launched the Australian network to promote audiologists and audiometrists who adhere to a measured standard of excellent client care.
It is a one-stop site to help consumers find an independent hearing care professional whose clinic follows comprehensive best practices.
See the list of other benefits available to HBA Members.
97.3% of all businesses in Australia are small enterprises, and contributed 33% of GDP in 2020-21
61.2% self-employing
27.2% 1-4 employees
8.9% 5-19 employees
2.5% 20-199 employees
0.2% 200+ employees
Your independent business is important to your community and to our country's economy
Source: ABS Counts of Australian Business, August 2023, and ASFBEO calculations.
"Confident, inspiring, touching, witty and informative - the children representing First Voice's 'Power of Speech'.
It was a joy to hear their presentations at the Parliament House event which showcased the positive outcomes for children with cochlear implants. Representing First Voice member organisations, they shared their lived experiences, demonstrating the power of early intervention. It was a valuable opportunity to hear first hand from the children and their families.
Congratulations to all involved!" Jane
We acknowledge the First People and Traditional Custodians of Country,
and their continuing connection to land, water and community throughout Australia.
We pay our respects to them, their cultures and to their elders past, present and emerging.